Avero Experience
Billing
We care about affordable healthcare. Avero Diagnostics is an in-network provider with most insurance companies and Medicare. We also offer flexible payment options and need-based financial assistance to help improve access to care through the AveroCaresTM program.
Here’s how the billing process works:
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Insurance Claim
After testing is complete, we will file a claim with the patient’s health plan. Once this claim is processed, the health plan will send the patient an Explanation of Benefits (EOB).
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Invoice
In most cases, there is no additional patient responsibility. If there is, the patient may receive a bill from Avero Diagnostics.
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Our COmmitment
We will answer any questions, and discuss payment options.
We’re here for you. If you have questions regarding a bill, contact us today.
Contact UsReporting
Choose from a variety of convenient report delivery options so you never miss a result.
- Avero Connect: Electronic medical record (EMR) or laboratory information system (LIS) integration
- Avero Link: Online access via the Pathology Portal
- Fax
- Secure Email
Resources
- Requisitions[PDFs]
- Women’s Health Specimen Collection Guide [PDF]
- COVID-19 Specimen Collection Guide [PDF]
- Specimen Container Labeling [PDF]
- Packaging Requirements [PDF]
- Patients Medical Records Release Form[PDF]
- Providers Material Request Form[PDF]
Schedule Pickup
Need a sample pickup? We offer multiple options to make specimen transport easy. Contact a client services representative by calling 360-734-2800, Monday through Friday, from 8:00 AM to 6:00 PM PST.
Ordering Supplies
You can easily place an order by phone. Simply give us a call and a customer services representative will be happy to assist you.
You can reach a customer services representative by phone at 360-734-2800, Monday through Friday, from 8:00 AM to 6:00 PM PST.